Update added by user Apr 09

I am still looking to return the product for a replacement

Original review posted by user Apr 07

I purchased the tomtom while traveling from nc to wy.It never worked and when I called to ask for help I got the usual re-boot reply.

I've sent emails to their com-Laing dept and never heard a word from anyone. Stay away from tomtom and get a garmin or Magellan. After many attempts to update the tomtom, it still does not pick up satellite signals.

Tomtom re-lied there isn't any thing they can do about it, I asked for a refund or an exchange and was told they don't do that either.Please stay away from these products And their service dept.

This review is a subjective opinion of a user.
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Customer service
Turnaround Time
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Diversity of Products or Services
Billing Practices
Discounts and Special Offers

  • What I liked
      No items
  • What I disliked
    • Customer service
    • Willingness to help

Reason of review:
Bad product and poor customer service
Monetary loss:
Product or service
Via 1515M
Review category
Auctions and Internet Stores
review #825773 by

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